PRIVACY POLICY
Last updated: June 2026
1. Information We Collect
We collect information you provide directly when creating an account, including your name, email address, and payment information. We also automatically collect usage data such as IP address, browser type, device information, pages visited, viewing history, and interaction patterns. If you are a creator, we additionally collect payout details and content metadata.
2. How We Use Your Information
We use your information to: (a) provide, maintain, and improve the Platform; (b) process transactions and send related communications; (c) personalize your content recommendations and viewing experience; (d) communicate with you about updates, promotions, and support; (e) detect and prevent fraud, abuse, and security incidents; (f) comply with legal obligations; (g) analyze platform usage to improve our services.
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with: (a) service providers who assist in operating the Platform (hosting, payment processing, analytics); (b) law enforcement or government agencies when required by law or to protect our legal rights; (c) in connection with a merger, acquisition, or sale of assets, with notice to affected users. Creator profile information is publicly visible on the Platform as part of the service.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS 1.3) and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.
5. Cookies & Tracking
We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyze usage patterns. Essential cookies are required for Platform functionality. Analytics cookies help us understand how users interact with the Platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may impair Platform functionality.
6. Third-Party Services
The Platform integrates with the following third-party services, each governed by their own privacy policies: - Supabase: Authentication and database services - Stripe: Payment processing and subscription management - Cloudflare: Content delivery, security, and performance optimization We encourage you to review the privacy policies of these services. We select partners who demonstrate strong data protection practices and comply with applicable regulations.
7. Children's Privacy
The Platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at privacy@aiscenix.com.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information: (a) access and receive a copy of your data; (b) correct inaccurate information; (c) request deletion of your data; (d) object to or restrict certain processing; (e) data portability; (f) withdraw consent. To exercise these rights, contact us at privacy@aiscenix.com. We will respond to verified requests within 30 days.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 90 days for backup and recovery purposes, and we may retain anonymized, aggregated data indefinitely for analytics. Financial transaction records are retained for 7 years to comply with tax and accounting obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or an in-platform notification at least 14 days before the changes take effect. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Platform after the effective date constitutes acceptance of the updated policy.
11. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Kingbird AI / Aiscenix Email: privacy@aiscenix.com General inquiries: hello@aiscenix.com Website: https://aiscenix.com/contact